Most Indian freelancers skip the quotation and jump straight to a WhatsApp message with a number in it. Then the project starts, the scope moves, and there is nothing to point back to. A quotation format is not paperwork for the sake of paperwork. It is the one page that fixes what you agreed to, at what price, for how long, before anyone starts work.
Here is the quotation format that works for solo service work in India, the nine fields it needs, and the point at which you should stop sending quotations and send a proforma invoice instead.
What a quotation actually is
A quotation is a price offer. You send it before the client has committed, while they are still deciding. It says: here is the work, here is what it costs, here is how long this price holds.
It is not a bill. A client cannot pay against one, and you cannot record it as income. It carries no GST liability, because no supply has happened yet. That is the whole point of it. This is a low-commitment document that lets both sides agree on numbers without either of you being on the hook.
Three documents get confused here constantly, so it is worth being precise:
| Document | When you send it | Can the client pay it? |
|---|---|---|
| Quotation | Before the client commits, while deciding | No |
| Proforma invoice | After they agree, before work is done | Yes, usually for an advance |
| Tax invoice | After the work is delivered | Yes, and it is your income record |
If you want the full breakdown of the second two, I have written that up separately in proforma invoice vs tax invoice.
The 9 fields every quotation format needs
Nothing here is legally mandated. This is a commercial document, not a statutory one. But leave any of these out and you will end up having the same conversation twice.
- The word QUOTATION at the top. Label it clearly. If the client's accounts team receives a document that looks like an invoice, they will try to process it, and then you will spend a week untangling that.
- Your business details. Name, address, phone, email. If you are registered, your GST number. If you are not registered, leave the field off entirely rather than writing "not applicable".
- Client details. Company name, contact person, address. Get the legal entity name right, not the brand name. It matters later when you invoice.
- A quotation number. Sequential, like QUO-2026-014. You need this so that when the client comes back six weeks later saying "we want to go ahead with the second option", you both know which document they mean.
- Date issued.
- Line items with quantity and unit price. Not a single lump sum. "Website design: ₹80,000" tells the client nothing and gives you nothing to negotiate against. Break it down so that when they ask for a lower number, you can remove a line instead of discounting the whole thing.
- The total, and whether GST is included. If you are registered, show the taxable value and the GST separately. If you are not, write "No GST applicable" so there is no ambiguity when they compare your number to a registered competitor's.
- Validity period. More on this below, because most freelancers get it wrong.
- Payment terms. Advance percentage, milestone split, and the credit period after that. Set the expectation now, not in the invoice.
Optional but useful: a short scope note saying what is not included. Two lines. "Includes 2 rounds of revision. Additional rounds billed at ₹X per round." That single line prevents more disputes than everything else on the page combined.
What it looks like in practice
| Logo and brand mark (3 concepts, 2 revisions) | ₹45,000 |
| Brand guidelines document | ₹25,000 |
| Website design, 6 pages | ₹60,000 |
| Total | ₹1,30,000 |
Notice what the line-item split does. If Sharma Retail comes back and says ₹1,30,000 is too high, you can drop the brand guidelines document and land at ₹1,05,000 without touching your day rate. If you had quoted one number, the only lever you would have is a discount.
How long should a quotation stay valid
Put a validity date on every quotation. Thirty days is the standard for service work in India, and it is the number I would default to.
This is not a formality. Without a validity date, a client can come back in March with a price you quoted in September and hold you to a number from before your rates went up. It happens more than freelancers expect, especially with larger companies where budgets move slowly and a quote can sit in an approval queue for a quarter.
The line reads: "This quotation is valid for 30 days from the date of issue." That is it. If they come back on day 45 and still want to proceed, you can honour the old price as a goodwill gesture, which lands much better than being forced into it.
If your input costs move, say so explicitly. Printing, hosting, and anything you are reselling should carry a note that the price is subject to the supplier rate at the time of the order.
When to stop quoting and send a proforma invoice
The client says yes. Now what?
This is where most freelancers go straight to a tax invoice and ask for an advance against it, which creates a problem. Once you raise a tax invoice, that is income on your books and, if you are registered, the GST liability is triggered whether or not the client has paid you.
The cleaner sequence is quotation, then proforma invoice for the advance, then tax invoice once the work is delivered. The proforma invoice looks like an invoice, carries a reference number and your bank details, and the client's finance team can process a payment against it. But it is not yet your income.
For a small ₹15,000 job with a single payment at the end, skip the middle step. Quotation, do the work, tax invoice. The three-document flow is worth the effort somewhere north of ₹50,000, or any time the client has a finance department rather than one person who pays things.
What to do once the client accepts
Get the acceptance in writing. An email reply saying "approved, please proceed" is enough. A WhatsApp message saying "yes go ahead" is also enough. Screenshot it and keep it with the quotation.
Then convert it into the actual billing documents. The line items carry over exactly. If they do not, you have a scope conversation to have before you start, not after.
Two things to carry across carefully:
- The numbering. Your quotation numbers and your invoice numbers should be separate sequences. Mixing them creates gaps in your invoice run, which looks careless to anyone reviewing your books. There is a full system for this in freelance invoice numbering.
- The payment terms. Whatever advance split you quoted is now what you invoice. Changing it at invoice stage is the single fastest way to start a project on the back foot.
For anything above roughly ₹1,00,000, or any engagement running longer than a month, the document should be backed by an actual agreement rather than standing alone. A signed freelance contract covers the things a quotation cannot: IP ownership, kill fee, what happens if the client disappears halfway.
The short version
A quotation format is nine fields, a validity date, and a line-item breakdown rather than a lump sum. Send it before the client commits. Convert it to a proforma invoice if you are taking an advance, and to a tax invoice when the work is done. Keep the numbering sequences separate.
The document takes ten minutes to produce and removes about 80% of the scope arguments that show up in month two.
FAQ
A quotation on its own is an offer, not a contract. It becomes binding once the client accepts it in writing and you begin work, which forms a valid contract under the Indian Contract Act, 1872. For anything substantial, back the quotation with a signed agreement covering IP, revisions, and termination.
Once a quote turns into a yes, the invoice should be the easy part. With Riffit you describe the work in a WhatsApp message and get a professional PDF with your payment details on it, so the gap between "approved" and "invoice sent" stops being three days long.
Written by
Aaqil · Founder, Riffit
Runs 11pixels Design Studio in Bangalore. Built Riffit because invoicing from a laptop in traffic wasn't an option. Writes about invoicing, freelancing, and running a solo business in India.